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Welcome

Welcome to the Self-Service Knowledgebase. Please make a selection from the top ten FAQ's below, check the status of an existing ticket, or access our self-help options.

FREQUENTLY ASKED QUESTIONS

Top 10 FAQs
How do I change my password
How do I create an account in PMS
How do I request a payment or draw down funds
How do I check the status of a funds or payment request
How long does it take to process the PMS Access Form once it has been submitted
How do I complete the FFR Cash Transaction Report (FCTR) or Financial Status Report (FSR)
How do I contact my liaison accountant
How do I return funds or pay interest
How can I tell if my grant has been awarded in PMS
Why does my draw down request have a status of HOLD FILE

 Alerts and Important Updates
>Is PMS affected by the “Heartbleed” internet security bug?

 

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